Customer Service Associate
2 weeks ago
Zan McBride - State Farm Agency is seeking a dedicated Office Representative to enhance our sales and customer service efforts. This role is ideal for individuals who are eager to learn and grow within the insurance industry, as prior experience is not a prerequisite.
We are looking for a dynamic individual who is passionate about fostering customer relationships and driving business growth through meaningful interactions. If you are a proactive self-starter who excels in a vibrant, fast-paced setting, this position offers a fulfilling career path with substantial income and advancement opportunities.
Key Responsibilities
- Generate leads, arrange meetings, assess customer requirements, and promote suitable products and services.
- Build and maintain customer relationships, ensuring follow-up as necessary.
- Deliver prompt, precise, and courteous customer support, which may involve addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
What We Offer
- Competitive base salary with commission and bonus potential
- Paid time off, including vacation and personal/sick days
- Valuable industry experience
- Opportunities for professional growth and advancement within the agency
Qualifications
- Preferred: Insurance Sales Experience/ Property & Casualty and Life & Health licenses.
- Sales experience (whether in outside sales, inside sales, retail, or telemarketing) is advantageous
- Proven history of achieving sales targets is preferred
- Strong communication skills - both written and verbal
- Self-driven and motivated
- Ability to manage multiple tasks effectively
- Capacity to connect with customers on a personal level
- Must be able to obtain Property & Casualty and Life & Health licenses
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