Customer Service Associate

2 weeks ago


Fayetteville, Georgia, United States ZAN MCBRIDE - State Farm Agency Full time
Job Overview

Zan McBride - State Farm Agency is seeking a dedicated Office Representative to join our team in Fayetteville, GA. This role focuses on Sales and Customer Service, and while prior insurance experience is not necessary, we are eager to train the right candidate who possesses the ideal personality and skill set.

We are looking for a dynamic professional who is passionate about fostering business growth through meaningful conversations and exceptional customer service. If you are a proactive self-starter who excels in a fast-paced setting, this position offers a fulfilling career path with significant income and advancement opportunities.

Key Responsibilities

  • Generate leads, arrange appointments, assess customer needs, and promote suitable products and services.
  • Build and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, accurate, and friendly customer support, which may include addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.

What We Offer

  • Competitive base salary with commission and bonus opportunities
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for growth and advancement within the agency

Qualifications

  • Preferred: Insurance Sales Experience/ Property & Casualty and Life & Health licenses.
  • Experience in sales (including outside sales, inside sales, retail sales, or telemarketing) is preferred
  • Proven success in achieving sales targets is preferred
  • Strong communication skills, both written and verbal
  • Self-driven and motivated
  • Ability to manage multiple tasks effectively
  • Capability to connect with customers on a personal level
  • Must be able to obtain Property & Casualty license
  • Must be able to obtain Life & Health license


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