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Data Network and Telecom Manager

1 month ago


Danbury, Connecticut, United States Western Connecticut State University Full time
Job Title: Data Network and Telecom Manager

Western Connecticut State University is seeking a highly skilled Data Network and Telecom Manager to join our team. The successful candidate will be responsible for planning and delivering university data network and telecom services, ensuring a state-of-the-art design and meeting established service level agreements for availability and performance.

Key Responsibilities:

  • Assume primary responsibility for installation, configuration, and support of the university's data network.
  • Prepare and manage the network budget, working closely with the security officer and network security administrator to maintain an adequate network security posture.
  • Provide planning and support of campus voice systems, collaborating with university stakeholders and the University Facilities department to ensure interlock for network, telecom, and cabling requirements for construction-related projects.
  • Perform inter and intra-building fiber and cabling assessments, analysis, recommendations, and documentation.
  • Supervise support staff responsible for network server management, network operating systems, data communications, and telecommunications, providing campus network analysis and performance monitoring using associated network management tools.
  • Perform problem diagnosis for network and telecom hardware and software and systems, resolving problems locally or relaying to vendor support when appropriate.
  • Provide leadership in the technical assessment, selection, and implementation of new hardware and software technologies and systems for the University.
  • Support users of the campus network with regard to access to network resources, security, and performance, monitoring use of network resources and reporting on trends, patterns, and recommended enhancements.
  • Maintain appropriate documentation, procedures, and databases required to maintain and report on network and telecom resources.

Qualifications:

  • Bachelor's degree in computer science or a related field.
  • At least six (6) years of professional experience, ideally working in a large multi-protocol Cisco LAN/WAN environment, supporting network hardware and software.
  • At least six (6) years of professional experience in telecommunications and network systems integration, including planning, designing, and implementation of large-scale networking infrastructures.
  • At least three (3) years of professional experience supervising technical staff and projects.
  • Proven experience troubleshooting network and telecommunications problems, working knowledge of network protocols including TCP/IP, SNMP, MPLS, EIGRP/OSPF/VRRP/HSRP, NAT, etc.
  • Must be innovative, service-oriented, and self-motivated, team-oriented, adaptable, and capable of managing competing priorities.
  • Must possess excellent verbal and written communication skills and demonstrate commitment to quality and continuous improvement.

Salary and Benefits:

The hiring salary range is $106,017 - $133,787, and is commensurate upon candidates' experience. WCSU offers a comprehensive benefits package. Additional information on benefits can be found at https://www.wcsu.edu/hr/benefits.