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Shift Manager

2 months ago


Ardmore, Oklahoma, United States Traditions Hospitality Group Full time
Job Overview

As a Shift Manager at Traditions Hospitality Group, you will play a vital role in ensuring the success of our Edgewater Grill location. This is an exciting opportunity to join a dynamic team and contribute to delivering exceptional guest experiences.

Key Responsibilities
  • Supervise and coordinate the activities of staff during assigned shifts, ensuring seamless front-of-house and back-of-house operations.
  • Implement and maintain high standards of service, quality, and safety, adhering to company policies and procedures.
  • Train and mentor team members to enhance their skills and knowledge, promoting a culture of excellence and teamwork.
  • Manage inventory, including ordering and receiving supplies, to support operational needs and maintain optimal stock levels.
  • Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to the satisfaction of all parties involved.
  • Monitor performance metrics, such as sales and labor costs, and implement strategies to optimize efficiency and profitability.

Requirements
  • Must be at least 21 years of age.
  • Must be able to obtain a Gaming badge.
  • Must be able to obtain an ABLE license.
  • Minimum of 2 years of experience in a supervisory role within the hospitality or food service industry.
  • Strong leadership and communication skills.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Flexibility to work varying shifts, including nights, weekends, and holidays.

What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

About Us
Traditions Hospitality Group is committed to exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time.