Healthcare Liaison

4 weeks ago

Kansas City, Missouri, United States Elevance Health Full time
Job Title: Community Health Worker

Location:

Must reside within 50 miles of a relevant Elevance Health location.

The Community Health Worker serves as a liaison/connector between patients, care teams, and communities. They help bridge conversations with patients and remove barriers that prevent them from accessing health and social services.

Key Responsibilities:

  • Conducts telephonic and/or face-to-face outreach to patients for appointment scheduling, needs assessment, and care gap closure.
  • Meets patients in clinics, facilities, or at home to identify social determinants of health impacting their health and well-being.
  • Collaborates with social workers and/or care managers to develop action plans and develop trusting relationships with patients.
  • Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms.
  • Documents interactions with patients and on behalf of patients in medical records.

Requirements:

  • High school diploma or equivalent and experience utilizing electronic medical records.
  • Minimum of 1 year experience in a healthcare, community-based, or social work environment.

Preferred Skills:

  • Bilingual preferred.
  • Certified Community Health Worker preferred.
  • Social need assessment experience preferred.
  • SDOH assessment experience preferred.
  • Call center experience preferred.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status or condition protected by applicable federal, state, or local laws.

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