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Administrative Assistant

2 weeks ago

Hoover, United States Children's of Alabama Full time
Job Description
Patient Services Representative
We are seeking a highly organized and detail-oriented individual to join our pediatric clinic team as a Front Office Assistant. In this role, you will be responsible for providing exceptional patient care and administrative support, working closely with physicians, nurses, and other healthcare professionals to deliver seamless patient services.

Main Responsibilities:
• Greet patients and their families upon arrival, creating a warm and welcoming atmosphere
• Schedule appointments efficiently and accurately, taking into account physician availability and patient needs
• Answer telephone calls and respond to messages promptly, maintaining clear communication channels
• Prepare new patient charts and enter relevant data into our computer system, ensuring timely and accurate processing
• Process referrals, prescriptions, and lab work as requested by physicians, demonstrating attention to detail and accuracy
• Collaborate with other departments to ensure seamless patient care and efficient clinic operations

Requirements:
• High school diploma or equivalent required; experience in medical office administration preferred
• Strong organizational and communication skills, with the ability to multitask and prioritize duties effectively
• Familiarity with electronic health records (EHRs) and practice management systems an asset

About Our Team
Children's of Alabama is a leading pediatric healthcare provider committed to delivering exceptional care to children from across the state and beyond. Our team of dedicated professionals shares a passion for making a difference in the lives of young patients and their families.