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Sales and Admissions Coordinator
2 months ago
This position will cover Celebration Villa of Hearthstone East and West, neighboring communities that offer a unique opportunity to make a positive impact on the lives of seniors. As a Sales and Admissions Coordinator at Priority Life Care, you will be part of a progressive and growing organization that values independence and community involvement.
Key Responsibilities- Maintain updated bed availability and community services information to ensure seamless resident admissions.
- Process and ensure appropriate admission papers and signatures are obtained from residents or responsible parties prior to admission.
- Work closely with nursing staff, residents, and family members to coordinate new resident admissions and provide exceptional customer service.
- Conduct community tours as necessary to showcase the community's amenities and services.
- Monitor and evaluate customer satisfaction to identify areas for improvement.
- Develop and manage resident census growth plans to achieve community goals.
- Complete daily discovery calls with prospects and families to encourage them to tour the community.
- Collaborate with the Director of Sales & Marketing to grow census in the community and develop strategies to maximize potential referral sources.
- Participate in the Sales and Marketing Process by working with local community agencies to generate a positive facility image and encourage referral activities.
- Bachelor's Degree, a minimum of 3 years experience in a healthcare admissions role, and/or an equivalent combination of education and experience.
- Experience working in a long-term care setting is preferred.
- Must maintain a valid driver's license in the applicable state.
Priority Life Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.