Mental Health Youth Supervisor

1 day ago


Portland, Oregon, United States Lines for Life Full time
Job Description

As a Youth Crisis Line Supervisor, you will be responsible for supervising, assisting, and mentoring volunteer YouthLine Peer Helpers and Coaching Volunteers between the hours of 3:30PM – 10:30 PM. You will oversee volunteers answering acute crisis and referral calls, texts, and chats with care and compassion on the YouthLine, assist with quality assurance monitoring, and build community and positive relationships with youth focusing on inclusion and youth development.

Key Responsibilities
  • Demonstrate the Culture: Demonstrate the culture of Lines for Life by modeling behavior that supports the goals and philosophies of Lines for Life and the YouthLine.
  • Safety and Well-being: Implement and follow all protocols and procedures for supporting youth who reach out to the YouthLine help, support, and crisis line.
  • Tech Support: Troubleshoot and problem-solve various technology issues that arise in the YouthLine call center.
Estimated Salary Range

$28.44 - $34.56 per hour based on location and experience.



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