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Bilingual Animal Welfare Specialist

2 months ago

Phoenix, Arizona, United States Arizona Humane Society Full time
Job Summary

We are seeking a highly motivated and compassionate Bilingual Adoptions Specialist to join our team at the Arizona Humane Society. As a key member of our adoption team, you will play a critical role in providing exceptional customer experiences and ensuring the well-being of our shelter animals.

Key Responsibilities
  • Assess the needs of potential adopters and match them with pets most suited for their lifestyle and preferences.
  • Provide education on pet care, behavior, and medical history to adopters.
  • Ensure a seamless adoption process, from initial inquiry to post-adoption follow-up.
  • Collaborate with colleagues to achieve adoption goals and promote animal welfare.
  • Develop and maintain knowledge of animal behavior, body language, and handling techniques.
Requirements
  • Bilingual English/Spanish language proficiency.
  • High school diploma or equivalent required; prior experience in customer service or animal welfare preferred.
  • Strong interpersonal and customer service skills.
  • Able to work in a fast-paced environment and adapt to changing circumstances.
  • Flexibility to work a variety of shifts, including weekends and evenings.
Work Environment

The Arizona Humane Society is a dynamic and compassionate organization dedicated to animal welfare. Our team members enjoy a supportive work environment, opportunities for professional growth, and a sense of fulfillment that comes from making a difference in the lives of animals and people.

Benefits
  • Competitive hourly rate.
  • Opportunities for professional development and advancement.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • Generous paid time off and holidays.
  • Employee assistance program and access to mental health resources.