AI Solutions Deployment Manager
3 days ago
Aisera Inc. is seeking a highly skilled AI Solutions Deployment Manager to join our team. As a key member of our Customer Operations team, you will be responsible for driving the deployment and use of cutting-edge Conversational AI solutions in our customer environments.
Key Responsibilities:
- Manage and oversee the quality of implementations, ensuring seamless integration with customer systems.
- Design and implement Robotic Process Automations (RPA) to streamline customer workflows.
- Run health checks and troubleshoot technical issues to ensure optimal performance.
- Develop and enforce best practices for customer implementations to maximize the value of our AI solutions.
- Lead a team of Service Engineers in performing onboarding and implementation tasks.
Requirements:
- 8+ years of software implementation experience with a focus on customer-facing solutions.
- 7-9 years of consulting experience with expertise in process management and technical project delivery.
- Knowledge of SSO, REST APIs, AWS, and software integrations.
- Strong problem-solving skills and a passion for delivering exceptional customer experiences.
- Ability to work in a fast-paced startup environment and adapt to changing priorities.
- Bachelor's or higher degree in a technical field, such as data science, computer science, or engineering.
About Aisera Inc.
Aisera Inc. is a leading provider of AI Copilot solutions, leveraging industry-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. We are committed to equal employment opportunities and value diversity in our workplace.
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