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Clinical Case Manager

2 months ago


Oakland, California, United States Asian Health Services Full time

Job Summary:

Asian Health Services is seeking a highly skilled and compassionate Behavioral Health Rehabilitation Specialist to join our team. As a key member of our clinical staff, you will provide behavioral health rehabilitation and case management services to clients, promoting their overall well-being and quality of life.

Key Responsibilities:

  • Provide individual and group rehabilitation services, including counseling and education on behavioral health care symptoms and the role of medication in alleviating such symptoms.
  • Develop and implement treatment plans for assigned clients, identifying and pursuing necessary resources to support their needs.
  • Conduct initial and ongoing assessments, preparing and maintaining psychosocial case histories for diagnostic evaluations and clinical monitoring.
  • Notify clients and families of community resources, making referrals as necessary to meet basic needs such as housing, medical, financial care, and employment.
  • Participate in clinical case presentations and peer reviews, ensuring high-quality care and services.
  • Achieve and maintain clinic performance standards for direct claimable services, providing services in various settings, including schools, homes, clinics, and field settings.
  • Collaborate with schools, county departments, community agencies, and primary care clinics to coordinate referrals and ensure continuity of care for clients.
  • Participate in weekly individual supervision meetings, staff meetings, training, peer review meetings, and consultations as assigned.
  • Maintain timely and accurate service contacts per appropriate standards and regulations.

General Agency/AHS Duties:

  • Foster an environment that promotes trust and cooperation among clients and staff, enforcing clinic policies and procedures to ensure confidentiality and adherence to HIPAA privacy rules.
  • Play an active role in planning organization-wide activities, such as general membership meetings, fundraisers, special clinic days, and other events.
  • Participate in general membership meetings, fundraisers, and other public events, as required.
  • Participate in outreach activities, agency advocacy, and serve on ad hoc committees, as requested.
  • Attend AHS staff retreats and Board of Directors meetings, as required.

Requirements:

  • Bachelor's degree in Social Work, Counseling, Psychology, or other humanities-related fields from an accredited college or university.
  • 2 years of work experience in the human services field.
  • Commitment to working in the Asian community and community health care, with familiarity with community health clinics preferred.
  • Bilingual/bicultural in an Asian language.

Knowledge, Skills, and Abilities:

  • Knowledge of current theories, practices, and principles for services to clients with serious behavioral health care symptoms and diagnosis.
  • Excellent verbal and written communication skills.
  • Experience in providing individual, group counseling, and clinical case management in API communities.
  • Knowledge of cultural issues, community resources, and family dynamics.
  • Knowledge of Medi-Cal documentation standards.