Store Operations Manager

1 week ago


Kissimmee, United States TD Bank, N.A. Full time

Job Summary:

We are seeking a highly skilled Store Manager II to lead our retail banking team at TD Bank, N.A. As a Store Manager II, you will be responsible for driving business growth, developing and leading a high-performing team, and delivering exceptional customer experiences.

Key Responsibilities:

  • Business Growth: Develop and execute strategies to drive business growth, increase customer relationships, and improve sales performance.
  • Team Leadership: Lead, coach, and develop a high-performing team of retail banking professionals, providing guidance and support to ensure excellent customer service and sales results.
  • Customer Experience: Foster a customer-centric culture, ensuring that every customer interaction is exceptional and meets their needs.
  • Operational Excellence: Manage store operations, including sales, customer service, and risk management, to ensure compliance with bank policies and procedures.
  • Collaboration: Partner with cross-functional teams, including sales, marketing, and risk management, to drive business growth and improve customer experiences.

Requirements:

  • Education: Bachelor's degree or equivalent experience.
  • Experience: 4+ years of experience in retail banking, sales, or a related field.
  • Skills: Excellent communication, leadership, and problem-solving skills, with a strong focus on customer service and sales.

What We Offer:

TD Bank, N.A. offers a comprehensive compensation package, including a competitive salary, bonus structure, and benefits program. We are committed to providing a supportive work environment and opportunities for career growth and development.



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