Night Front Desk Manager

3 weeks ago


Naples, Florida, United States Aimbridge Hospitality Full time
About the Role

We are seeking an experienced Night Auditor to join our team at Courtyard Naples. As a key member of our front office operations, you will be responsible for ensuring seamless overnight operations, including registration, room assignments, and cash handling. Your primary objective is to provide exceptional guest service while maintaining the highest standards of professionalism and integrity.

Responsibilities:

  • Perform nightly audit procedures, including balancing transactions and preparing reports
  • Manage front desk operations during the overnight shift, ensuring efficient check-in and check-out processes
  • Maintain accurate records, including guest information and financial transactions
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Collaborate with other departments to ensure smooth operations and excellent guest experience

Requirements:

  • At least 1 year of progressive experience in a hotel or related field
  • High school diploma or equivalent required; college coursework in a related field preferred
  • Excellent communication and problem-solving skills
  • Ability to work independently with minimal supervision


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