Care Coordinator
2 weeks ago
Care Coordinators play a vital role in ensuring seamless patient care transitions and effective communication between patients, providers, and healthcare systems.
Key Responsibilities:- Act as a patient advocate, navigating the healthcare system to ensure timely and effective care.
- Coordinate continuity of patient care with external healthcare organizations and facilities.
- Collaborate with patients and families/caregivers to ensure a smooth transition of care.
- Identify and report care barriers and challenges to physicians or designees.
- Conduct comprehensive screenings and assist support staff in daily patient interactions.
- Participate in Enhanced Care Management (ECM) to ensure eligible Medi-Cal beneficiaries receive enhanced care management and coordination.
- Support patient self-management of disease processes and promote behavioral modifications.
- Facilitate clear communication among interdisciplinary care team members.
- Manage patient medication adherence based on standing orders and protocols.
- Contribute to data collection, health outcomes reporting, clinical audits, and pragmatic evaluation.
- Participate in the evaluation of clinical care, resource utilization, and development of new clinical tools.
- High School Diploma required; Bachelor's degree preferred.
- 1 year of customer service experience in a healthcare setting or similar.
- Healthcare and/or hospital experience preferred.
- Team player with strong organizational and communication skills.
- Ability to communicate effectively with diverse stakeholders.
- Sound judgment, decision-making, and problem-solving skills.
- Proficient computer skills using Microsoft Office, especially Word and Excel.
- Critical thinking and resourcefulness.
- Leadership and knowledge of healthcare delivery systems.
- Bi-lingual Spanish helpful but not required.
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