Care Coordinator

2 weeks ago


Los Angeles, California, United States MartinLutherKingJrCommunityHospital Full time
Job Title: Care Coordinator

Care Coordinators play a vital role in ensuring seamless patient care transitions and effective communication between patients, providers, and healthcare systems.

Key Responsibilities:
  • Act as a patient advocate, navigating the healthcare system to ensure timely and effective care.
  • Coordinate continuity of patient care with external healthcare organizations and facilities.
  • Collaborate with patients and families/caregivers to ensure a smooth transition of care.
  • Identify and report care barriers and challenges to physicians or designees.
  • Conduct comprehensive screenings and assist support staff in daily patient interactions.
  • Participate in Enhanced Care Management (ECM) to ensure eligible Medi-Cal beneficiaries receive enhanced care management and coordination.
  • Support patient self-management of disease processes and promote behavioral modifications.
  • Facilitate clear communication among interdisciplinary care team members.
  • Manage patient medication adherence based on standing orders and protocols.
  • Contribute to data collection, health outcomes reporting, clinical audits, and pragmatic evaluation.
  • Participate in the evaluation of clinical care, resource utilization, and development of new clinical tools.
Requirements:
  • High School Diploma required; Bachelor's degree preferred.
  • 1 year of customer service experience in a healthcare setting or similar.
  • Healthcare and/or hospital experience preferred.
  • Team player with strong organizational and communication skills.
  • Ability to communicate effectively with diverse stakeholders.
  • Sound judgment, decision-making, and problem-solving skills.
Preferred Skills:
  • Proficient computer skills using Microsoft Office, especially Word and Excel.
  • Critical thinking and resourcefulness.
  • Leadership and knowledge of healthcare delivery systems.
  • Bi-lingual Spanish helpful but not required.

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