Health Support Specialist

1 week ago

Fort Myers, Florida, United States My Florida Corp Defunct Full time
Job Summary

We are seeking a highly skilled and dedicated Health Support Specialist to join our team at the Department of Health in Lee County. As a key member of our team, you will provide administrative support to the DOH-Lee Women, Infants and Children Program, ensuring the delivery of high-quality services to our clients.

Key Responsibilities
  • Operate FL-WiSE computer terminals/scanners/signature pads/card readers/pin pads to manage client data and services.
  • Interview participants for demographics, WIC income eligibility, and immunizations, and issue benefits, special formula, and EBT cards.
  • Provide interactive newsletter contact and voter registration compliance, and ensure security, inventory, storage, and accurate completion of special formula, EBT card issuance log, and supply orders.
  • Participate in end-of-month inventory and complete precertification screens for clients requesting WIC appointments.
  • Adhere to all WIC regulations, policies, and procedures set forth in DOH 150-24 and other guides and manuals designated for the position.
Requirements
  • Knowledge of principles, practices, and procedures.
  • Knowledge of correct spelling, punctuation, and grammar usage.
  • Knowledge and experience performing anthropometrics.
  • Ability to operate general office equipment, follow office procedures and practices, and maintain filing systems.
  • Ability to handle telephone calls in a courteous and effective manner, plan, organize, and coordinate work assignments, and communicate effectively verbally and in writing.
  • Ability to establish and maintain effective working relationships with others, understand, interpret, and apply applicable rules, regulations, policies, and procedures, and prioritize individual workload.
Working Conditions

This position requires frequent bending, kneeling, reaching, and sitting or standing for long periods of time, as well as the ability to lift and carry up to 50 pounds as needed.

Benefits

As a member of our team, you will enjoy a comprehensive benefits package, including annual and sick leave, paid holidays, state group insurance coverage options, retirement plan options, flexible spending accounts, tuition waivers, and more.

Please note that this position requires a security background check and/or drug screening, and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.

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