Customer Service Representative
18 hours ago
We are looking for a highly motivated Front Desk Associate to join our team at Denco Family's Hampton Inn & Suites in Los Alamos, New Mexico. As a key member of our front office staff, you will be responsible for providing top-notch service to our guests, ensuring a smooth and enjoyable stay.
Key Responsibilities
- Deliver exceptional customer service, addressing guest needs and resolving issues promptly.
- Manage room assignments, registration, and checkout processes efficiently.
- Process payments, handle cash transactions, and maintain accurate financial records.
- Maintain a safe and clean environment, adhering to health and safety protocols.
- Collaborate with housekeeping and maintenance teams to ensure seamless operations.
What We Offer
- A competitive hourly rate of $15.50-$16.75, based on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401k options.
- The opportunity to grow professionally, with on-the-job training and career advancement opportunities.
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