Customer Service Representative

18 hours ago


Los Alamos, New Mexico, United States Denco Family Full time
About the Role

We are looking for a highly motivated Front Desk Associate to join our team at Denco Family's Hampton Inn & Suites in Los Alamos, New Mexico. As a key member of our front office staff, you will be responsible for providing top-notch service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  1. Deliver exceptional customer service, addressing guest needs and resolving issues promptly.
  2. Manage room assignments, registration, and checkout processes efficiently.
  3. Process payments, handle cash transactions, and maintain accurate financial records.
  4. Maintain a safe and clean environment, adhering to health and safety protocols.
  5. Collaborate with housekeeping and maintenance teams to ensure seamless operations.

What We Offer
  • A competitive hourly rate of $15.50-$16.75, based on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401k options.
  • The opportunity to grow professionally, with on-the-job training and career advancement opportunities.


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