Technical Content Developer
5 days ago
Banda Group International, LLC is a world-class provider of environmental safety, security, technical, and project management support services for diverse clientele across government and private sectors globally. Founded on principles of environmental, health, and safety (EH&S), BGI offers competitive salary, excellent working environment, and generous benefits package, including paid vacation, health insurance, and robust 401K program.
Responsibilities
The Technical Content Developer is an important position within BGI, with key duties and responsibilities to fulfill short-term and long-term goals. To succeed in this role, extreme attention to detail and critical thinking skills are required for writing and communication. This hybrid role has a home base in Mesa, AZ Corporate Office, with satellite office in Albuquerque, NM, from which it can be performed. Some travel will be required.
Key Responsibilities:
- Format documents to reflect BGI's formatting standards and style for appeal and brand presentation.
- Review various documents for technical accuracy, including proper grammar, punctuation, tense, sentence structure, and list construction.
- Ensure documents are appropriately cross-referenced with necessary records and adequate citations.
- Communicate with co-authors/team members to ensure changes are clear and accurately represent material.
- Record changes to project files and maintain document control during and after revision process.
Business/Bid Opportunities/Opportunity Pipeline:
- Support identification of target business/bid opportunities and complete research on prospective bids and incumbents.
- Read and understand requirements of each bid opportunity and ensure all appropriate components of the bid have been completed according to RFP or RFI requirements.
- Communicate with contract managers to clarify any questions BGI may have concerning bids, proposals, opportunities, or required documents.
Customer Relations Management (CRM):
- Determine ideal information to capture for clients, potential clients, contacts, companies, and pipeline.
- Populate and maintain CRM with contacts, clients, potential clients, companies, and pipeline.
- Determine types of reports useful to BGI Management for strategic planning and prioritizing bid opportunities.
- Customize, download, and distribute reports.
- Use team leaders as resources to help gain understanding of potential clients, current clients, and teaming partners.
Proposals/Bid Process:
- Support proposal/bid process, including responses to requests for quotes, information, and proposals.
- Have in-depth knowledge of business service lines and value propositions.
- Develop polished, BGI-branded proposal/bid materials.
- Ensure all deliverables are submitted on schedule and are internally and externally peer-reviewed by proposal team.
- Ensure peer review process is implemented, all deliverables are error-free, and accurately represent BGI and its capabilities.
- Maintain document control for all bids/proposals/RFIs (pre and post-submission).
- Manage document library content related to bids/proposals and update information as required.
Special Projects and Other Team Needs:
- Assist with data management needs for projects or business development objectives, including compiling, organizing, checking, or analyzing data.
- Provide technical editing and support for updating, managing, or modifying BGI website.
- Generate and modify content templates for various BGI departments or projects as needed.
- Write project descriptions for completed or ongoing work requiring interviews with key personnel or compiling relevant information.
- Support developing and implementing training programs and courses, including curriculum formation, course content, and technical support for presenting training material.
- Manage BGI website content, including updating/modifying pages, updating or adding links, creating new pages, project descriptions, or news stories, publishing content, tracking website traffic and engagement, selecting media and other materials for page presentation, updating leadership page, and troubleshooting website problems.
What We Offer:
- Competitive salary: $65,000 - $85,000 per annum.
- Excellent working environment with newly remodeled office in Mesa, AZ, featuring great team who works hard but also have fun. Snacks, coffee, soda, and water are provided daily.
- Generous benefits package, including:
- Paid vacation and 11 paid holidays a year.
- 100% Employer paid Dental, Vision, Life, STD/LTD for all FT employees. Dependents can be added with payroll contributions.
- Medical plans PPO or HDHP Employer pays 80% of employee's premium. Dependents can be added with payroll contributions.
- Abundant employer contribution for HSA enrollees.
- Accident, Critical Illness & Voluntary Life.
- Generous 401K, safe harbor, program, up to 4% dollar-for-dollar match.
- $1,500 yearly personal development reimbursement for all levels of employees.
- Boot Reimbursement Program.
- Support Veterans - Military Leave Program.
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