Front Office Receptionist-Mobile Unit

3 weeks ago


Hesperia, California, United States Unicare Community Health Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Office Receptionist-Mobile Unit to join our team at Unicare Community Health Center. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our healthcare providers.

Key Responsibilities
  • Greets patients and visitors, answers phone calls, and responds to messages in a professional and courteous manner.
  • Schedules appointments, completes fee tickets, and collects payment and insurance information.
  • Maintains accurate and confidential patient records, including demographic and medical information.
  • Utilizes Electronic Practice Management (EPM) system to schedule appointments and manage patient flow.
  • Assembles patient charts and maintains appropriate forms in the charts.
  • Enters data into the Electronic Health Record (EHR) system as necessary.
  • Copies and sends patient medical records upon written request.
  • Types patient letters, correspondences, and referrals.
  • Receives and distributes daily documents received by courier, mail, or fax.
  • Answers phone calls, records messages, and delivers messages to healthcare providers.
  • Interprets for providers and staff as needed.
  • Informs patients about programs and services at Unicare Community Health Center.
Requirements
  • High school graduate or equivalency.
  • One year of clerical or receptionist experience, with medical office experience preferred.
  • Knowledge of medical terminology.
  • Good phone etiquette and communication skills.
  • Ability to write legibly and perform basic mathematics.
  • Excellent computer skills, specifically Microsoft Office software programs.
  • Fluency in English and Spanish required.
Preferred Qualifications
  • Ability to use computer or other electronic device to utilize EHR system and companion software.
  • Knowledge of Electronic Health Records.
  • Ability to work effectively as a member of an interdisciplinary team.
  • Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, and Outlook.
Work Environment

This is a full-time position, Monday through Friday, with occasional Saturdays as needed. The successful candidate will be required to work in a fast-paced environment and be able to multitask effectively.

Unicare Community Health Center is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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