Barista

3 weeks ago


Boston, Massachusetts, United States Jaho Coffee Roaster & Wine Bar Full time
About Jaho Coffee Roaster & Wine Bar

We are a passionate team of coffee lovers who are dedicated to serving the highest quality coffee and wine in a welcoming and relaxing atmosphere. Our dream is to create a memorable experience for our guests, and we are looking for like-minded individuals to join our team.

Job Description

We are seeking a skilled and enthusiastic Barista to join our team. As a Barista, you will be responsible for creating a personal relationship with our customers, learning their names and favorite drinks, and providing exceptional customer service. You will also be responsible for maintaining a clean and professional appearance, and continually educating yourself on all things coffee and our current offerings.

Responsibilities
  • Create memorable and impeccable customer service
  • Create a personal relationship with customers by learning their names and favorite drinks
  • Maintain a pleasant disposition and sense of urgency while working
  • Are always punctual and responsible for their shift and assignments
  • Maintain a clean and professional appearance
  • Continually educate themselves on all things coffee and our current offerings
  • Maintain the highest standards in the preparation and serving of a variety of drinks and food
  • Contribute to store profitability by following cash handling and cash register policies and procedures
  • Help their team maintain a positive work environment. Guide and train new hires
  • Kaizen. Look for inefficiencies and offer ideas and suggestions for improving operations
  • Identify customer needs and up sell them on relevant items
  • Perform other duties as assigned
Requirements
  • High School Diploma or General Education Degree (GED)
  • Possess a current ServSafe Certification (or obtain one upon joining Jaho)
  • Basic math and computer skills
  • Stand and walk - must be able to stand for shifts and move about the café
  • Use of hands - operate espresso machinery
  • Taste/Smell - ability to detect and perceive the smell of coffee
  • Talk/hear - frequently communicates with customers
  • Must be fluent in English
  • Must be able to occasionally lift or move heavy weights
  • At times may be required to work more than 40 hours a week

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