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Supplier Risk Assessment Specialist

2 months ago

New Prague, Minnesota, United States Expedia Partner Solutions Full time

If you require assistance during the recruitment process due to a disability, please contact our Recruiting Accommodations Team through the Accommodation Request form. This form is exclusively for individuals with disabilities who need support or adjustments in applying and interviewing for a position. It is not intended for inquiries about a job or the status of an application.

Account Security Analyst

We are a dedicated group of analysts committed to safeguarding our customers' accounts. Our primary focus is to monitor account activities to detect unauthorized access and take prompt measures to ensure customer security. We value diverse strengths and recognize the significance of individual contributions within our team.

Key Responsibilities:

  • Support multiple real-time work queues and out-of-queue monitoring tasks, making independent and precise decisions regarding high-risk behaviors across Expedia Group accounts and supply partners.
  • Consistently meet or exceed performance standards related to productivity, quality, and efficiency.
  • Utilize basic query language functionality to modify, troubleshoot, and execute database queries across various reporting tools.
  • Engage in initiatives aimed at identifying enhancements in tools and processes.
  • Provide feedback on critical issues affecting team workflow, including bugs, data gaps, and technical challenges.
  • Maintain current knowledge of the account and supplier risk landscape.
  • Address and resolve inbound customer and partner escalations.
  • Propose modifications to policies and procedures that improve team effectiveness.
  • May be required to assist with business continuity emergencies as directed by leadership.
  • Support additional duties as assigned.

Qualifications:

  • Experience in eCommerce risk environments is advantageous.
  • Demonstrated analytical thinking abilities.
  • Familiarity with SQL (QueryBook) is preferred; understanding data mining tools is essential.
  • Excellent interpersonal skills and effective communication with internal and external stakeholders.
  • High degree of self-motivation and a commitment to personal and team improvement.
  • Ability to adapt and manage multiple assignments while working independently.
  • Enjoy working as part of a creative, adaptable team in a dynamic area of the company.
  • Attention to detail is crucial, along with the ability to prioritize tasks to meet business needs.
  • Willingness to work on weekends.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises.

Expedia is committed to fostering an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability, or age.