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Customer Service Representative

2 months ago

Lancaster, Pennsylvania, United States Wegmans Full time

Customer Service Representative - Retail

At Wegmans, we prioritize our customers with a straightforward commitment: Every Day You Get Our Best. Our customers appreciate the friendly staff in our stores and the freshest ingredients available. As a member of the Perishable Department, you will guide customers in selecting delicious, nutritious meals and assist them in preparation techniques. You may work in various departments including Produce, Deli, Seafood, Meat, Cheese, Bakery, and more.

If you thrive in a vibrant and fast-paced environment, possess a passion for food, enjoy collaborating with a dynamic team, and aspire to enhance the shopping experience for our customers, Wegmans is the ideal workplace for you.

Key Responsibilities:

  • Deliver exceptional customer service and promptly address customer inquiries.
  • Maintain an attractive and fresh display by ensuring cleanliness and proper stock levels in cases and shelves.
  • Optimize sales potential by adhering to effective procedures for perishable items, including proper storage, rotation, stocking, and merchandising.

At Wegmans, we believe that by taking care of our employees, they will, in turn, take care of our customers. As part of the Wegmans family, you will enjoy a comprehensive benefits package that supports your health, well-being, family, and future.

Benefits Include:

  • Flexible scheduling for work-life balance
  • Employee discounts
  • Premium pay on Sundays and holidays
  • Comprehensive healthcare coverage
  • Vision and dental coverage (available to full-time employees)
  • Pre-tax spending accounts
  • Life insurance
  • Paid time off
  • Employee assistance programs
  • Wellness initiatives
  • 401(k) retirement savings plan
  • Retirement profit-sharing plan
  • Scholarship opportunities

*Eligibility requirements apply.

For 24 consecutive years, our employees have recognized us as one of FORTUNE magazine's 100 Best Companies to Work For. Experience what it means to be part of a family-owned, mission-driven, values-based organization that emphasizes care, respect, empowerment, high standards, and community impact. With a supportive family-like atmosphere, leaders who prioritize your interests, and a focus on growth, Wegmans is the place to pursue your passions and enjoy your work.

Wegmans offers a welcoming environment and genuine appreciation for hard work.