Hospitality Operations Assistant
4 days ago
Job Title: Hospitality Operations Assistant
About Us:
As a world-renowned hospitality company, Hard Rock International strives to provide unparalleled experiences for our guests. With a presence in 74 countries, we offer a unique blend of entertainment, dining, and accommodations that set us apart from the competition.
Our extensive collection of music memorabilia is a testament to our dedication to preserving the history of rock 'n' roll.
About the Role:
This position involves supporting the management team in overseeing the day-to-day operations of our VIP Plum Lounge. Key responsibilities include maintaining high standards of customer service, ensuring efficient operations, and promoting a positive work environment.
Key Responsibilities:
- Assist in supervising and motivating staff to achieve optimal performance.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Collaborate with cross-functional teams to ensure seamless day-to-day operations.
- Monitor and control costs, ensuring compliance with established budgets.
- Provide feedback and coaching to junior staff members to enhance their skills and knowledge.
Requirements:
- A minimum of two years' experience in a hospitality environment, preferably in a supervisory or management role.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team-oriented environment.
- Flexibility to adapt to changing priorities and deadlines.
- Basic proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word.
Estimated Salary: $50,000 - $70,000 per year, based on experience and qualifications.
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