Customer Service Ambassador

7 days ago


Bristol, Virginia, United States OCI Hospitality Full time

About OCI Hospitality

We are a hospitality company that values our team members and guests. We operate with the mission of Enriching the Lives of Others Through Hospitality.

As a Guest Services Representative, you will be the Director of First Impressions for our hotel. You will set the tone for the entire guest's stay, from answering phone calls to greeting them at arrival.

Your role will involve multiple tasks, such as checking guests in and out, fulfilling requests, communicating with maintenance and housekeeping teams, and ensuring safety and security measures are met.

You must be able to work flexible hours, including weekends, and have a positive disposition when working with a team. Adaptability, dependability, and a genuine interest in improving the guest experience are essential qualities for this role.

A valid driver's license and insurability are also required for certain aspects of the job.

Benefits of working with us include a rewarding and fun work environment, exciting perks, and opportunities for career growth within the company.

The estimated salary for this role is $40,000-$60,000 per year, depending on experience and qualifications.



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