Front Desk Operations Specialist

3 weeks ago


Bristol, Virginia, United States OCI Hospitality Full time

Courtyard Bristol is a vibrant and welcoming hotel that offers a unique blend of comfort, convenience, and community. As a Guest Service Representative, you will play a vital role in delivering exceptional guest experiences, from handling reservations to resolving issues and ensuring seamless operations.

About the Job:

Your key responsibilities will include:

  • Providing personalized attention to our guests, anticipating their needs and exceeding their expectations
  • Handling guest requests and resolving issues promptly and professionally
  • Maintaining accurate records and reports
  • Collaborating with our maintenance and housekeeping teams to ensure seamless operations

About You:

To succeed in this role, you should possess excellent communication and interpersonal skills, a strong work ethic, and the ability to work independently and as part of a team. A valid driver's license and evidence of insurability are also required.

What You Gain:

By joining our team, you will become part of a dynamic and supportive environment that values employee growth and development. You will have the opportunity to work with a talented team, develop new skills, and take on new challenges. As a valued member of our team, you can expect a competitive salary range of $25,000 - $35,000 per year, depending on experience.



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