Guest Experience Coordinator

3 weeks ago


Bristol, Virginia, United States OCI Hospitality Full time

OCI Hospitality is a forward-thinking hospitality company dedicated to enriching the lives of others through innovative service solutions. Our commitment to employee development and growth has earned us a reputation as a top employer in the industry.

Courtyard Bristol, our 175-room hotel, offers a unique blend of comfort, convenience, and community. Our amenities include a state-of-the-art fitness center, meeting space, indoor pool, and on-site restaurant, making us the perfect choice for business travelers and leisure seekers alike.

About the Job:

This is an exciting opportunity to join our team as a Guest Service Representative, where you will be responsible for delivering exceptional guest experiences. Your key responsibilities will include:

  • Providing warm welcomes and farewells to our guests
  • Handling guest requests and resolving issues promptly and professionally
  • Maintaining accurate records and reports
  • Collaborating with our maintenance and housekeeping teams to ensure seamless operations

About You:

To succeed in this role, you should possess excellent communication and interpersonal skills, a strong work ethic, and the ability to work independently and as part of a team. A valid driver's license and evidence of insurability are also required.

What You Gain:

By joining our team, you will become part of a dynamic and supportive environment that values employee growth and development. You will have the opportunity to work with a talented team, develop new skills, and take on new challenges. As a valued member of our team, you can expect a competitive salary range of $25,000 - $35,000 per year, depending on experience.



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