Pharmacy Liaison Specialist

4 weeks ago


Buffalo, New York, United States CPS Solutions , LLC Full time

Pharmacy Liaison Specialist

We are seeking a highly motivated and customer-focused Pharmacy Liaison Specialist to join our team at CPS Solutions, LLC. As a Pharmacy Liaison Specialist, you will play a critical role in providing exceptional customer service, working closely with clinical pharmacists, and interacting with physicians and healthcare professionals to ensure seamless patient care.

Key Responsibilities:

  • Greet patients upon arrival and explain the benefits of our specialty pharmacy program
  • Perform insurance benefit investigations, prior authorization, and claim rejects
  • Work with patients to find financial aid and ensure access to necessary medications
  • Provide direct support to enrolled patients, including outbound phone calls and adherence checks
  • Triaging clinical questions to the appropriate clinician

Requirements:

  • High school diploma or equivalent
  • Experience as a pharmacy liaison/technician highly preferred
  • Registered or ability to become registered as a pharmacy technician in the State of New York
  • Strong people skills and ability to work with teams
  • Proficiency in Microsoft Office products and EMR systems

About CPS Solutions, LLC:

CPS Solutions, LLC is a leading provider of pharmacy services to over 800 hospitals and healthcare facilities nationwide. We help clients tackle complex issues, such as operational efficiency, rising drug costs, and regulatory compliance. Our team of clinical, regulatory, and operational pharmacy professionals is dedicated to delivering best-in-class pharmacy operations through skill, expertise, and proprietary technologies.



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