Customer Service Specialist

2 weeks ago


Miami, United States City of North Miami Beach, FL Full time
Job Description: We are looking for a highly motivated Customer Service Specialist to join our team at the City of North Miami Beach, FL. In this role, you will be responsible for providing exceptional customer service to our patrons and supporting the overall mission of our library.

Key Responsibilities:
  1. Provide excellent customer service to patrons
  2. Assist with daily operations such as answering phones and responding to emails
  3. Develop and implement programs for children and adults
  4. Collaborate with other departments to achieve common goals

Requirements:
  • Associate degree in a related field or equivalent experience
  • Two or more years of experience in customer service
  • Strong communication and problem-solving skills

Estimated Salary: $35,000 - $55,000 per year depending on qualifications and experience.

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