Funeral Service Coordinator

2 weeks ago

Mount Pleasant, Tennessee, United States Park Lawn Memorial Group, LLC. Full time
Job Overview

Park Lawn Memorial Group, LLC. is seeking a skilled Funeral Service Coordinator to join our team.

About the Role

This is a fantastic opportunity for a dedicated professional to provide exceptional customer service and support to families in their time of need.

Responsibilities

  • Establish and maintain strong relationships with client families through professional communication and empathy.
  • Provide expert guidance on funeral and cemetery services, exceeding client expectations and delivering personalized experiences.
  • Collaborate with colleagues to ensure seamless execution of funeral services, adhering to company standards and regulations.
  • Manage administrative tasks, including document completion, interment verification, and compliance reporting.
  • Develop and execute sales strategies to promote pre-need arrangements and merchandise, driving revenue growth and market share expansion.
  • Participate in ongoing training and development initiatives to enhance skills and knowledge in funeral and cemetery services.
  • Maintain confidentiality and handle sensitive information with discretion.

Requirements

  • Bachelor's degree or equivalent combination of education and experience preferred.
  • Proven track record of success in sales or customer-facing roles, preferably in the funeral industry.
  • Excellent communication and interpersonal skills, with ability to work effectively in a team environment.
  • Strong organizational and time management skills, with attention to detail and ability to meet deadlines.
  • A valid driver's license and acceptable driving record are required.

Benefits

  • A competitive salary of $65,000 - $75,000 per year, depending on experience.
  • A comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
  • The opportunity to work with a respected leader in the funeral and cemetery industry, with a commitment to excellence and customer satisfaction.

Working at Park Lawn Memorial Group, LLC.

We value honesty, integrity, and professionalism in all aspects of our business. Our team members are dedicated to providing exceptional service and support to our clients, while upholding the highest standards of quality and care.

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