IT Systems Consultant
2 weeks ago
Golub & Company LLC, a prominent player in the real estate sector, is seeking a remote IT Systems Consultant to join our dynamic team. Our firm has been instrumental in real estate development, acquisitions, and property management, overseeing a vast portfolio valued at over $20 billion since our inception in 1960.
This role will be pivotal in supporting our IT and property management operations, collaborating with various stakeholders to enhance our service delivery. The successful candidate will work with industry-standard platforms such as Yardi, Avid, Real Page, and Rent Dynamics, ensuring best practices are followed across the board.
Key Responsibilities- System Management: Install, configure, and maintain software systems utilized by our residential properties and corporate office.
- Stakeholder Engagement: Communicate effectively with various stakeholders, managing schedules and deliverables to facilitate project success.
- Technical Support: Provide timely assistance to employees regarding software applications, documenting support requests and resolutions in our HelpDesk system.
- Data Integrity: Assist users with reporting and system inquiries, regularly addressing system errors and data discrepancies.
- Security Management: Ensure database integrity and security through user provisioning, password management, and access termination.
- Interdepartmental Collaboration: Work closely with different departments to guarantee accurate and timely problem resolution.
- Process Improvement: Analyze requirements to streamline Golub's development processes, identifying potential bottlenecks and proposing effective solutions.
- Product Development: Innovate and manage new products, upgrades, and services that align with Golub's business objectives.
- Training Facilitation: Design and deliver software training for employees, creating comprehensive knowledge guides and training materials.
- Audit and Compliance: Conduct regular audits of software information to ensure data accuracy.
- Trend Analysis: Identify trends in service requests and collaborate with clients to reduce recurring issues.
- Vendor Liaison: Act as the primary contact between property staff and software vendors.
Qualifications: Candidates should possess a Bachelor's degree from an accredited institution, along with a minimum of five years of relevant experience in real estate property management. Advanced proficiency in Yardi, Avid, Real Page, and Rent Dynamics is essential, with familiarity in Skyline, MRI, and Compliance Depot preferred. The ability to quickly learn new software systems is crucial for success in this role.
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