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Head of Engineering Operations

2 months ago


New York, New York, United States Figma Full time

At Figma, we are expanding our team of dedicated professionals who are committed to making design accessible for everyone. Our platform empowers entire product teams to create and enhance products from inception to completion. By streamlining tools, optimizing workflows, and facilitating collaboration across various teams and time zones, Figma accelerates the design process, making it more efficient and enjoyable while ensuring alignment among all stakeholders. We believe that remarkable products and enduring companies are built through collaboration—join us in this mission.

We are in the process of establishing our inaugural dedicated Machine Learning Infrastructure team, tasked with developing and deploying innovative AI capabilities throughout Figma's offerings. You will play a pivotal role in building and leading a team responsible for the essential infrastructure that supports efficient model deployment and serves as a foundation for world-class tooling, enabling rapid iteration on models. Your approach will blend industry best practices with a foundational mindset to design and construct ML infrastructure that enhances Figma's design and collaboration tools.

This position is a full-time opportunity that can be performed remotely or from one of our designated hubs.

Key Responsibilities:

  • Oversee, mentor, and cultivate a diverse team of engineers focused on designing and constructing scalable services that underpin Figma's infrastructure.
  • Architect infrastructure solutions for training, deploying, and serving models at scale.
  • Collaborate closely with ML/AI leaders, engineers, and researchers to develop internal tools that facilitate model development and experimentation.
  • Integrate industry best practices with a foundational approach to design and construct ML infrastructure.
  • Promote best practices across the engineering team to maintain high code quality.
  • Work alongside engineering leadership to define strategies, priorities, and objectives for teams and projects.
  • Foster trust and accountability within and across teams, creating a positive work environment in collaboration with other organizational leaders.
  • Advance your career within an engaged and innovative engineering community.
  • Figma is dedicated to cultivating an inclusive and diverse team and culture. We expect all leaders to contribute to these initiatives through hiring, community engagement, and various programs in partnership with teams across Figma.

Qualifications:

  • Minimum of 3 years of experience managing an engineering team of at least 5 individuals.
  • At least 6 years of overall industry experience in building and scaling distributed systems and infrastructure components as a leader or individual contributor.
  • Experience managing senior engineers with over 10 years of experience.
  • Proven experience in developing large-scale online systems and infrastructure to support ML workflows, including training and serving.
  • Ability to collaborate with ML engineers to understand their needs and deliver systems that enhance their productivity.

Preferred Qualifications:

  • Hands-on experience across the entire ML development lifecycle, including training, deployment, and serving.
  • Experience in initiating or joining an early-stage ML infrastructure team or sub-team.
  • Familiarity with models that support generative AI applications and/or large language models.

At Figma, we embrace the philosophy of continuous growth. We value hiring intelligent, inquisitive individuals who are eager to learn and enhance their skills. If you find this role intriguing but your previous experience does not align perfectly with the outlined qualifications, we encourage you to apply regardless. You may be the ideal candidate for this or other opportunities.

Compensation and Benefits:

Figma offers a competitive compensation package, including equity options, comprehensive health benefits, retirement plans with company contributions, parental leave, mental health support, generous paid time off, and various stipends for work-from-home expenses and professional development.

Figma is committed to fostering a diverse and inclusive workplace. We uphold equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law.

We are dedicated to ensuring that individuals with disabilities receive reasonable accommodations to apply for roles, participate in interviews, perform essential job functions, and access benefits and privileges of employment. If you require accommodations, please let us know.