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Head of Marketing and Field Operations

2 months ago

Boston, Massachusetts, United States Rhythm Pharmaceuticals Full time
Position Overview

Company Background
Rhythm Pharmaceuticals is a leading biopharmaceutical organization dedicated to enhancing the lives of individuals affected by rare neuroendocrine disorders. Our mission is to develop innovative therapies for conditions that have been inadequately addressed, while also providing substantial support to healthcare professionals and the families of patients. We admire the resilience of patients and their advocates in seeking answers, which motivates us to challenge norms, pose daring inquiries, and pursue solutions. Our commitment to excellence is reflected in our adaptability, eagerness to learn, and determination to overcome challenges collaboratively.


Role Summary
Reporting directly to the Executive Director of Business Operations, the Director of Field & Marketing Operations plays a pivotal role in supporting the North America Business Unit through the effective implementation of strategic and tactical initiatives aimed at customer engagement. This position requires the development, management, and enhancement of essential processes while collaborating with the technology team to maximize system functionalities.


Key Responsibilities

  • Collaborate with internal stakeholders to ensure that materials utilized by field teams are properly approved through the logistical management of the LMR process.
  • Oversee the creation and management of both printed and digital assets, including order fulfillment, inventory oversight, and distribution logistics.
  • Manage the coordination and execution of speaker bureau initiatives, collaborating with internal teams on content creation, budgeting, contracting, and communication of program outcomes.
  • Facilitate the logistical and production aspects of both internal and external meetings in conjunction with North America Leadership and training teams.
  • Coordinate the North America Business Unit's participation in national and regional conferences, including planning, registration, and execution.
  • Ensure alignment between home office and field communications.
  • Manage relationships with vendors and consultants as necessary, including the preparation of purchase orders and contract execution.
  • Provide coaching and mentorship to a team of direct reports.

Qualifications

  • Preferred Bachelor's degree.
  • At least 10 years of relevant experience, particularly within the pharmaceutical sector.
  • A minimum of 3 years in a managerial role.
  • Demonstrated progression in responsibilities across commercialization functions.
  • Strong ability to connect strategic objectives with tactical execution, emphasizing process flow mapping and attention to detail.
  • Capability to distill and convey actionable insights to internal partners through effective oral and written communication.
  • Commitment to compliance, privacy, and legal standards in program development and maintenance.
  • Exceptional communication skills with the ability to foster partnerships among diverse internal stakeholders.
  • Proven success in managing multiple projects concurrently.
  • Willingness to travel approximately 20% for business meetings and conferences.

This position is based in our corporate office, and candidates should be prepared to work in a hybrid model, aligning with departmental and business requirements.


About Rhythm Pharmaceuticals
We are a vibrant and expanding global team, committed to transforming the lives of patients with rare neuroendocrine diseases through the rapid advancement of care and precision medicines. Our dedication extends to increasing access for more patients and developing innovative therapies for other rare conditions, including congenital hyperinsulinism. Our core values include:

  • Commitment to advancing scientific knowledge to enhance patient outcomes.
  • Inspiration to confront challenging issues and the courage to ask bold questions.
  • Desire to learn and adapt continuously.
  • Belief in collaboration and ownership as foundational to our success.
  • Valuing the unique contributions of each individual in furthering our mission.
Rhythm Pharmaceuticals is an equal opportunity employer, ensuring no discrimination against applicants based on race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, or any other protected class.