Regional Clinical Training Specialist
2 weeks ago
Job Summary
The Regional Clinical Training Specialist will provide hands-on and remote post-sale product training on digital imaging products to customers in a clinical setting. This role will also involve training on imaging software and related technology, as well as serving as a source for training escalations within the territory.
Key Responsibilities
- Conduct end-user training on supported intraoral imaging products
- Report and maintain documentation on completed trainings
- Review and follow-up on completed surveys within their territory to ensure clinical training meets stakeholder needs
- Investigate and resolve clinical training issues within their territory
- Partner with internal and external teams to assist customers with their clinical needs
- Attend tradeshow and educational events in their territory for clinical representation and assistance
- Obtain certification on supported products and recertification as necessary
- Manage priorities and timelines well and be comfortable in a fast-paced environment
- Develop strong interpersonal and communication skills to interact with customers and key experts
- Travel up to 75% as dictated by business needs
Requirements
- 2-year associate's degree or equivalent certifications and/or licenses
- 3+ years of hands-on clinical dental experience with at least 2 years of experience in a customer-facing position
- Valid state driver's license and a clean driving record
Preferred Skills/Experience
- 4-year college degree or equivalent work experience
- 2+ years of training experience within a clinical setting
- Proven experience utilizing dental imaging equipment, including digital intraoral scanners
- Experience managing multiple projects simultaneously
- Demonstrated ability to work independently and as part of a team
- Advanced knowledge of radiology and Microsoft Dynamics
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