Restaurant Operations Manager

1 week ago

Warwick, United States On The Border Full time
Restaurant Manager Job Description

About the Role:

We are seeking a highly motivated and experienced Restaurant Manager to join our team at On The Border. As a Restaurant Manager, you will be responsible for overseeing all aspects of the restaurant's operations, including food quality, guest service, and team management.

Key Responsibilities:

  • Monitor restaurant operations and conditions to ensure quality of food and guest service
  • Understand and ensure adherence to food safety and alcohol compliance standards
  • Communicate with team members, guests, vendors, and concept personnel to address various needs
  • Lead and coach your team to provide remarkable food, drinks, and hospitality
  • Proactively identify opportunities to enhance the team by interviewing and hiring exceptional talent for job openings
  • Serve as a role model and hold team members accountable to operational and quality standards
  • Identify the root cause of issues, demonstrate self-reflection, and prioritize personal accountability while fostering vulnerability and transparency
  • Foster open communication between team members and management
  • Influence team member behaviors by championing change and supporting brand initiatives
  • Cultivate a positive work environment that promotes the retention and development of team members, ensuring their continued growth and commitment to the team
  • Drive guest engagement within the four walls of the restaurant while developing relationships within the community

Requirements:

  • Must be at least 21+ years of age
  • Minimum of 2+ years of restaurant management (preferably in full service/casual dining) or retail management experience
  • High-energy, fun-loving personality and leadership skills to inspire a team
  • Excellent communications skills with the ability to lead others and develop long-term relationships
  • Ability to represent OTB in a positive light in local trade area
  • Must have excellent communication skills in English via writing, telephone, email, and in-person

Physical Requirements:

  • Must have the ability/stamina to work a minimum of 50 hours a week
  • Ability to stand/walk for 9-10 hours per day
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data
  • Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • Must be able to tolerate higher levels of noise from music, customer, and team member traffic
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish. Must be able to visually inspect items

What We Offer:

  • Highly competitive earning opportunities
  • Health benefits
  • Life insurance/accident & dismemberment coverage
  • Long-term disability
  • 401k – 100% match of first 3%, 50% match 4-5% of contribution
  • 100% paid maternity & paternity leave
  • Monthly bonus plans
  • 2 weeks paid vacation
  • Team member dining program
  • Referral bonuses
  • Growth opportunities at all levels
  • Internal foundation funded by employees to help employees
  • Community involvement & outreach through 'No Kid Hungry'

About On The Border:

On The Border is an equal opportunity employer.

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