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Assistant Manager

2 months ago

Bellevue, Washington, United States Madewell (Fairtrade Line) Full time
About Madewell (Fairtrade Line)

Madewell is a community-driven clothing destination that champions creativity, inclusivity, and self-expression. With a focus on sustainable fashion, Madewell offers a wide range of high-quality clothing and accessories for men and women.

Job Summary

We are seeking an experienced Assistant Manager to join our team at Madewell. As a key member of our leadership team, you will be responsible for supporting a profitable business by creating genuine connections with customers, fostering customer loyalty, and driving sales.

Key Responsibilities
  • Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand.
  • Observe sales floor performance and assist stylists as needed to make a connection or sale.
  • Lead fit sessions to enhance product knowledge and fuel a style obsession.
  • Help stylists make the most of each customer interaction by sharing specific actions to improve outcomes.
  • Ensure the team is always on track to meet sales goals and exceed customer expectations.
  • Own the sales floor and ensure that the right people are in the right place at the right time.
  • Be ready to step in for another manager as needed.
  • Plan and execute local events that tie to the community and fuel incremental traffic and sales.
  • Act in a manner that aligns with our values.
Requirements
  • Love our brand, customers, and teams.
  • Have a great fashion aesthetic and be plugged in to what's happening in the industry and community.
  • Have a track record of setting and achieving goals.
  • Be energized by change and able to shift gears quickly.
  • Make smart decisions by actively listening, understanding data, and looking beyond the obvious.
  • Have a high school diploma or equivalent combination of education and experience.
  • Have 2 or more years of experience in a similar role, preferably in specialty retail.
  • Communicate effectively and confidently.
  • Process information and operate store systems accurately.
  • Be available to work nights, weekends, and holidays as needed.
  • Be adept with technology and familiar with industry-related blogs and feeds.
Perks
  • Competitive base pay and bonus programs.
  • Flexible days and hours.
  • Amazing merchandise discounts.
  • 24/7 free confidential help with personal and work concerns.
  • Personal and professional development opportunities.
  • Giving back: volunteer program, disaster relief funds, charitable matching donations.
  • Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit.
  • Time Away: paid time off, holidays, parental leave, disability leave, bereavement.
  • 401(k) plan with company matching contributions.
Equal Opportunity Employer

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability, or any other basis protected under applicable law.