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Referral and Scheduling Coordinator

2 months ago

Akron, Ohio, United States Summa Health System Full time

Job Summary: We are seeking a highly organized and detail-oriented Referral and Scheduling Coordinator to join our Urology Office team at Summa Health System.

Key Responsibilities:

  • Coordinate all components of referrals, testing, and related appointment/scheduling or preauthorization requirements across providers, departments, and partnered divisions.
  • Provide support and coordination for patient scheduling, testing, and referrals, ensuring seamless communication and timely resolution of issues.
  • Collaborate with healthcare providers, departments, and divisions to ensure accurate and efficient referral processing.
  • Develop and maintain effective relationships with patients, families, and healthcare teams to ensure exceptional patient experience.
  • Stay up-to-date with changing policies, procedures, and regulations affecting referral and scheduling processes.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 2 years of experience in a healthcare setting, preferably in referral coordination or scheduling.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.