Senior Cyber Security Operations Manager

2 weeks ago

Newark, New Jersey, United States Prudential Ins Co of America Full time

Job Classification:
Technology - Information Security

Are you passionate about enhancing organizational capabilities through innovation, speed, agility, scalability, and efficiency? The Global Technology team is committed to a culture where digital transformation is integral to our operations. Joining Prudential means embarking on a rewarding career while honing your skills and advancing your profession at one of the premier financial services institutions globally.

Your Team & Role

As a Senior Cyber Security Operations Manager, you will collaborate with security experts across the Information Security Office, the Chief Technology Office, and various departments within Prudential. Your role will involve providing strategic guidance and partnering with analysts to develop integrations, correlations, processes, and SIEM content aimed at enhancing the security posture of our environment.

Beyond the conventional responsibilities of a Security Operations Center (SOC), you will have the opportunity to offer insights that improve the configuration of tools and products utilized by the Cyber Security Operations Center (CSOC), thereby enhancing the defensive operations of Prudential.

Your work will involve tackling significant and complex issues where the analysis of situations or data necessitates evaluating intangible variables, potentially influencing future concepts, products, or technologies to safeguard our offerings and clientele. You will bring advanced technical and managerial expertise, along with exceptional problem-solving, communication, and teamwork skills, coupled with agile methodologies, strong business acumen, an inclusive leadership approach, and a commitment to continuous learning.

What to Expect on a Typical Day

Act as a shift Lead Analyst, overseeing the team of analysts during your shift while reporting to the CSOC Vice President.

Manage daily operations and serve as an escalation point for the team, while mentoring and sharing knowledge with junior members.

Utilize your Security Operations and tool/process expertise to address complex technical, procedural, and interpersonal challenges faced by the team.

Lead knowledge-sharing sessions with Analysts while efficiently developing solutions, processes, and detections.

Conduct thorough network, endpoint, and log analysis using various consoles (e.g., SIEM, IPS, firewall, EDR, advanced malware detection, etc.).

Investigate potential security incidents to assess their impact and scope, guiding the team through intricate analysis and incident containment efforts.

Ensure the integrity and security of enterprise-wide cyber systems and networks by coordinating internal teams and broader Prudential resources during triage and incident containment activities.

Collaborate closely with the Hunting, Threat Intelligence, and Detection Engineering teams to operationalize new use cases, detections, and intelligence.

Qualifications:

Bachelor's degree in Computer Science, Engineering, Information Security, Information Technology, or a related field.

Proven ability to mentor others with minimal guidance and effectively leverage diverse ideas and perspectives for organizational benefit.

Experience with agile methodologies and Test-Driven Development (TDD).

Familiarity with business concepts, tools, and processes essential for making informed decisions within the company's context.

Demonstrated capacity for continuous learning and skill acquisition through self-initiative and tackling challenges.

Advanced experience and/or expertise in several of the following areas:

  • Direct experience in higher tiers of Cyber Security Operations, with exposure to security tooling in a SOC-like environment.
  • Documentation and process experience in IT or Cyber Security.
  • Strong oral and written communication skills.
  • Effective problem-solving and analytical skills demonstrated in IT or security contexts.
  • A collaborative team player capable of working with global team members across diverse cultural backgrounds.
  • A demonstrated passion for the information security field and cyber defense, including a commitment to training and maintaining proficiency in technical cyber security domains.
  • Prior leadership experience in a SOC or Incident Response context.
  • Innovative mindset with a willingness to propose unique ideas.
  • Knowledge of Splunk (ES) and relevant certifications is a significant advantage.
  • Familiarity with other SIEM/SOAR tools is a plus.
  • Prior experience with systems, cloud, endpoint, network, and server administration is beneficial.
  • Understanding of sandboxing solutions and malicious file analysis, with prior experience in malware labs/sandboxes being advantageous.
  • Exposure to Cyber Threat Intelligence is a plus.
  • Comprehensive understanding of IT Security practices, with examples of driving initiatives forward.
  • Experience in automation, particularly in a SOAR or SOC/IR context, is a major plus.
Preferred Qualifications:

IT Security certifications beyond introductory levels (e.g., GCFA, GCIA, GNFA, GCTI, GREM, GCIH, GPEN, OSCP, etc.).

Cloud certifications (AWS, Azure, GCP, etc.).

Other advanced Security Certifications.

Background in scripting (Python, PowerShell, bash, etc.).


Applied Experience in Multiple Areas:
  • Cyber Security Operations Analysis and Management
  • Digital Forensics
  • Cyber Incident Response
  • Threat Hunting and Adversary Emulation
  • DFIR Automation and Engineering
  • Cyber Threat Intelligence

You will appreciate working here because you can join a team and culture that values your voice...


Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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