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Automotive Service Consultant
2 months ago
Automotive Service Advisor Opportunity
Gainesville Chrysler Dodge Jeep is seeking an experienced Service Advisor to join their industry-leading service team.
Key Responsibilities:
- Collaborate with customers to understand their automotive needs and interpret requirements for the mechanics.
- Act as the primary point of contact for all automotive service and repair matters, ensuring seamless communication and resolution.
- Understand customer concerns and arrange for suitable service, prioritizing required services and offering options.
- Set and manage customer expectations regarding service delivery, ensuring alignment with both customers and mechanics.
- Regularly update customers on repair needs and completion times, maintaining transparency and trust.
Requirements:
- Proven experience in a similar role, with a strong understanding of automotive service and repair.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
