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Automotive Service Advisor

1 month ago

Ocala, Florida, United States Advanced Tire Service LLC Full time
Job Summary

We are seeking a highly skilled and motivated Service Writer/Advisor to join our team at Advanced Tire Service LLC. As a key member of our team, you will be responsible for providing exceptional customer service, managing customer relationships, and ensuring seamless communication between customers and our technicians.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Previous experience in the automotive industry is highly desirable, as is proficiency in Microsoft Office Suite.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Manage customer relationships, building trust and rapport with customers to ensure long-term loyalty
  • Communicate effectively with technicians, ensuring seamless communication and efficient workflow
  • Perform administrative tasks, including data entry, record-keeping, and reconciliations
  • Provide support to other team members and departments as needed

Requirements

  • Previous experience in the automotive industry
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite
  • Ability to work effectively in a fast-paced environment
  • Strong organizational and time management skills

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity.