Service Coordinator

2 weeks ago


Attleboro, Massachusetts, United States The Alpha Group Full time
{"h3": "Job Opportunity: Service Coordinator"}

We are seeking a highly skilled Service Coordinator to join our team at The Alpha Group. As a Service Coordinator, you will play a crucial role in supporting our clients and internal team members.

Responsibilities include:

  • Preparing, reviewing, and filing technical documents and reports electronically and physically
  • Transcribing field engineers' dictations
  • Inputting data into client and document management systems
  • Checking documentation for completeness and accuracy
  • Coordinating communications between clients, field technicians, and internal team members
  • Clarifying specifications and information by collaborating with internal team members
  • Providing assistance to field technicians and owners in various projects
  • Maintaining office supplies, equipment, and kitchen items for both employees and visitors
  • Completing other related tasks as assigned

Requirements include:

  • At least 5 years of experience in an administrative support role
  • Prior dictation, transcription, and data entry experience
  • Excellent computer skills, including Microsoft Office software
  • Superior attention to detail
  • Able to handle confidential information
  • Great organizational and time management skills
  • Written and verbal communication skills are a must
  • Able to work independently
  • Ability to pass background check and drug screening

Working hours are 8:00am-4:00pm, Monday-Friday, with a competitive pay rate of $25.00/hr.

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Company Overview

The Alpha Group is one of Massachusetts' largest privately owned staffing firms, with a strong presence in various locations throughout MA and RI.

We are committed to providing exceptional service to our clients and candidates, and we are excited to have you join our team.


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