Customer Service Representative

4 days ago


New Orleans, Louisiana, United States Jonathan Stewart - State Farm Agent Full time
Job Overview

We are seeking a highly skilled Customer Relations Representative to join our team at Jonathan Stewart - State Farm Agent. As a key member of our agency, you will be responsible for generating exceptional client experiences and contributing to the growth of our successful insurance business.


Salary Information

The estimated annual salary for this position is $45,000 - $60,000, depending on experience. This compensation package includes a competitive salary, bonus based on performance, and opportunities for advancement.


Key Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records, ensuring seamless communication and service delivery.
  • Assist with developing and implementing customer retention strategies to drive long-term relationships and loyalty.
  • Collaborate with other departments to ensure exceptional customer satisfaction and experiences.

Requirements and Qualifications
  • Demonstrate strong communication and problem-solving skills, with the ability to handle high-pressure situations calmly and effectively.
  • Prior experience in customer-facing roles or sales environments is highly desirable.

Benefits and Perks
  • Competitive salary and bonus structure.
  • Ongoing training and development opportunities to enhance your career and skills.
  • A supportive and collaborative work environment that values teamwork and excellence.


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