Regional Trust Director

11 hours ago


Wilmington, Delaware, United States Citizens Full time
Job Summary

Citizens is seeking a highly experienced Regional Trust Director to lead our Delaware Trust Company in providing exceptional fiduciary services to our clients. As a key member of our Citizens Private Wealth team, you will be responsible for managing a regional team and ensuring the compliant execution of fiduciary services.

Key Responsibilities
  • Lead a regional team in the management and administration of personal fiduciary services under the trust powers of Citizens Bank N.A.
  • Partner with Citizens Private Wealth and the broader Wealth organization to build and support private client wealth relationships that include personal fiduciary business.
  • Interpret and apply fiduciary industry trends and serve as an ambassador for the Bank in the fiduciary wealth management industry and the marketplace.
  • Responsible for setting and maintaining the governance structure of the Trust Department's fiduciary activities, including preparation, modification, and interpretation of fiduciary policies and procedures.
  • Serve as the Chair of the Trust Administration Committee and serve in leadership or membership roles in other fiduciary committees, forums, and working groups.
  • Lead the personal trust and estate business for Citizens Private Wealth, including business strategy and planning, new business development and growth, product and service management, excellence in client service, marketing, staffing, and organizational structure, and budget.
  • Serve as primary business owner of the Office of the Comptroller of the Currency (OCC) annual fiduciary exam, including the Asset Management exam, and the fiduciary components of other Citizens Bank N.A. regulatory exams.
  • Responsible for the fiduciary management and execution on Citizens Bank N.A.'s KYC requirements, including AML, BSA, and EDD requirements and Citizens Bank N.A.'s Privacy policy.
Requirements
  • 10+ years of experience in the Delaware Trust space supporting the ongoing operations of a Delaware Trust Company.
  • Previous experience establishing a Delaware Trust Company in Delaware.
  • Excellent relationship building background supporting the growth of a Trust organization, working with COIs, externally and internal partners in business development.
  • Possess a strong background in leading regulatory audits and direct experience working with Policy & procedure enhancements and adjustments as needed.
  • Experience on Audit Committees and as a member of a Board of Directors for Delaware.
  • A strong background in leading and building teams, mentoring, and developing staff.
Education
  • Bachelor's Degree is required.
  • Master's Degree or JD/LLM is a plus.
  • CTFA is strongly preferred.
Work Schedule
  • Hours per Week: 40
  • Work Schedule: M-F


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