Customer Service Associate

1 month ago


Goodyear, Arizona, United States City of Goodyear Arizona Full time
Job Summary

This position involves frequent interaction with City of Goodyear Arizona utility customers through phone and counter duty to resolve inquiries and complaints. The role also entails performing general clerical and accounting functions related to customer service, accounting, and payment processing.

Key Responsibilities
  • Resolve customer inquiries and complaints in a timely and professional manner
  • Perform general clerical and accounting functions, including data entry and record-keeping
  • Process payments and maintain accurate records
  • Provide excellent customer service and support
Requirements

To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. Experience in customer service, accounting, or a related field is highly desirable.



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