Park Operations Representative
3 days ago
The City of Grand Junction is seeking a Park Operations Representative to join our team. This seasonal position will work closely with the Parks and Recreation Department to provide exceptional customer service to the community.
About the Position:
- Provide information to City and County residents, City departments, general public, and outside agencies related to Parks and Recreation services and programs.
- Work within the hours of 8 am - 5 pm, Monday - Friday, and have the flexibility to work around school schedules.
Key Responsibilities:
- Assist customers in person, over the telephone, and via the internet.
- Process rentals and reservations of park shelters, fields, and other facilities.
- Prepare permits, contracts, and supporting documents.
- Create and maintain booking calendars for various facilities.
- Collect and process a high volume of monies, including registration and facility use payments, and program registrations.
- Process Summer Camp paperwork, including immunization records.
- Utilize various computer hardware and software packages, including word processing and database applications.
- Compile, prepare, enter, and update data from various sources.
- Maintain customer accounts and activity/course information.
- Prepare mass mailings, flyers, and brochures.
- Perform other accounting and clerical functions as required.
Requirements:
- A minimum of two years of increasingly responsible customer service experience, both in person and on the phone.
- Equivalent to the completion of the twelfth grade.
- Great customer service skills.
- Ability to accurately calculate, record, and balance assigned transactions.
- Ability to work in a fast-paced environment and learn the operations, services, and activities of the Parks and Recreation Department.
Benefits:
- Paid Sick Time: Employees accrue Paid Sick Time at the rate of one (1) hour for every 30 hours worked, up to 48 hours per year.
- Parks & Recreation Benefits: Seasonal employees are eligible for Aquatics benefits if they work an average of 10 hours per week.
- Paid Time Off: Seasonal employees working more than 1040 hours in the previous season accrue eight (8) hours of PTO at the beginning of their second season and accrue eight (8) additional hours with each season worked, up to a maximum of 40 hours.
- Employee Assistance Program: Confidential, short-term counseling and referral system for employees.
- 457 Deferred Compensation Retirement Savings Account: Seasonal employees who work over 1040 hours per year are eligible to participate in this tax-deferred retirement savings plan.
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