Customer Service Ambassador
3 days ago
We are seeking a skilled Customer Service Ambassador to join our team at Ross Stores, Inc. as a Retail Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and supporting our operational goals.
Key Responsibilities
- Provide prompt and efficient service to customers, answering their questions and addressing their needs in a friendly and professional manner.
- Maintain a high level of awareness on the sales floor, ensuring a safe and secure shopping environment for all customers and associates.
- Treat all customers and associates with respect and courtesy, recognizing fellow associates using company recognition programs.
- Assist customers with merchandise, answer their questions, and process transactions accurately and efficiently.
- Represent and support the Company brand at all times, demonstrating integrity and honesty in all interactions.
Requirements
- Effective communication skills, ability to work well in a team environment, and a strong commitment to customer satisfaction.
- Ability to perform basic mathematical calculations commonly used in retail environments, such as handling cash and processing transactions accurately.
- Physical stamina to stand for long periods, walk, and move around the store, occasionally lifting objects up to 25 pounds.
- Availability to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.
What We Offer
- Competitive salary range of $14.42-$14.92 per hour, depending on experience and qualifications.
- Opportunities for career advancement and professional growth within the company.
- Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off.
- A fun and dynamic work environment with a team-oriented culture.
Estimated salary: $29,840 - $31,424 per year.
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