Funeral Service Coordinator

4 days ago

Grand Junction, Colorado, United States Park Lawn Memorial Group, LLC. Full time

About This Role

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  • We are seeking a Funeral Director to join our team at Park Lawn Memorial Group, LLC.
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Job Summary

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The Funeral Director is accountable for performing various tasks during the preparation, planning, and execution of funeral and memorialization services to ensure smooth operations and meet client family expectations.

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Main Responsibilities

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  2. Collaborate with client families or legal representatives to design services that cater to their end-of-life memorialization needs.">
  3. Educate client families on available merchandising and service options.">
  4. Collect necessary information to complete required documents such as obituaries, death certificates, burial permits, and insurance.">
  5. Coordinate all service arrangements and details with clergy, other presiding persons, fraternal or military organizations, and others involved in conducting the funeral service.">
  6. Utilize systems to record merchandise selections, enter contracts, and complete necessary forms.">
  7. Plan, schedule, and conduct visitations and services.">
  8. Supervise employees participating in services, ensuring each team member understands their role and represents the location professionally.">
  9. Prepare the deceased, including dressing and casketing.">
  10. Place caskets or remains in visitation areas, setting up spaces according to client family wishes.">
  11. Direct and usher families and service attendees to and from the location of the funeral service.">
  12. Assist in transporting client families to ensure timely departures and arrivals.">
  13. Arrange and coordinate shipments of remains to and from other cities and locations.">
  14. Instruct and oversee work of Apprentice Funeral Directors on services and paperwork.">
  15. Perform removals and transfers of individuals into Park Lawn's care as needed.">
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Key Qualifications

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  • Bachelor's degree or equivalent combination of education, training, and experience preferred.">
  • Minimum two years of experience as a licensed Funeral Director.">
  • Valid state Funeral Director License; reciprocal across states and in good standing.">
  • Valid state-issued driver's license in good standing and acceptable driving record.">
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Additional Eligibility Requirements

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  • Ability to read, write, and speak English fluently. Bilingual is a plus.">
  • High degree of overall computer proficiency.">
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).">
  • Effective presentation skills for client families, co-workers, and leadership.">
  • Demonstrated willingness to participate in growing market share through active involvement in community-based organizations.">
  • Ability to communicate effectively with internal and external customers, community leaders, and grieving client families.">
  • Empathy and tact when dealing with emotionally charged situations.">
  • Positive attitude and working environment through organization and communication.">
  • Active listening skills for client family needs.">
  • Attention to detail and ability to work in a team setting.">
  • Tactful and professional behavior when handling complaints or dissatisfaction.">
  • Ability to work independently with minimal supervision.">
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Physical Demands and Work Environment

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  • The duties associated with this position are generally performed in an indoor office setting, with some outdoor duties possible.">
  • Outdoor duties may involve exposure to natural elements like inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.">
  • Equipment used includes computers, fax machines, copiers, multi-line phone systems, body lifts, casket handling/transport devices, personal or company-owned vehicles.">
  • Employees must have sufficient strength and manual dexterity and be willing to work safely, complying with the Company's safety procedures and wearing personal protective equipment as required.">
  • Performance requires climbing, sitting, standing, bending, kneeling, frequently lifting up to 75 pounds, and possibly lifting up to 100 pounds.">
  • This position involves routine exposure to chemicals and/or blood-borne pathogens, with an exposure risk considered high.">
  • Employees must be able to drive a company vehicle and maintain a good driving record, being insurable under company vehicle insurance.">
  • Overtime is sometimes necessary or required.">
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Travel Requirements

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  • This position may require up to 10% out-of-area and overnight travel.">
  • Travel is primarily local, occurring during business hours.">
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Salary Estimate

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The estimated annual salary for this position is $65,000 - $80,000, based on factors like job title, location, industry standards, and experience level.

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