Security Service Technician
4 days ago
Allied Universal Technology Services is a global leader in security technology, transforming the industry with innovative solutions. As a Commercial Security Service Technician, you'll be part of a dynamic team that integrates cutting-edge technology with physical security to protect clients and communities. Our comprehensive approach includes electronic access control, video surveillance, alarm monitoring, and emerging technologies like robotics and augmented reality.
Job DescriptionKey Responsibilities:
- Travel to commercial client sites to service, repair, and troubleshoot access control equipment and IP-based video security systems.
- Troubleshoot system installations to identify issues and apply effective resolutions consistent with company standards.
- Apply documentation for tracking service-related issues and maintain effective working relationships with internal and external customers.
- Provide phone and online remote diagnostic support and drive company-issued vehicles to perform service.
Requirements:
- High school degree or equivalent required; 2+ years of field experience preferred.
- Experience with software like Software House, Lenel, AMAG, or S2 is a plus.
- Possession of state-specific licensing or ability to hold license once hired.
- Understanding of Windows operating systems and IT network topology.
- Strong troubleshooting skills, mechanical and electronics aptitude, and ability to work independently or as a team.
Benefits:
- Medical, dental, vision, basic life, AD&D, and disability insurance.
- Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
- Eight paid holidays annually, five sick days, and four personal days.
Allied Universal is an Equal Opportunity Employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.
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