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Customer Service Team Lead

2 months ago

Elizabeth, New Jersey, United States Floor & Decor Full time
Customer Service Supervisor Opportunity at Floor & Decor

We are seeking a skilled Customer Service Supervisor to join our team at Floor & Decor. As a key member of our store operations, you will be responsible for managing a dynamic team of customer service associates and overseeing various aspects of our store's operations.

Key Responsibilities:
  • Manage and supervise a team of customer service associates to ensure excellent customer experience
  • Oversee inventory management, including receiving, stocking, and maintaining inventory levels
  • Supervise cash office functions, including cash handling and reconciliation
  • Support e-commerce operations, including order fulfillment and customer service
  • Audit reports to ensure accuracy and compliance with company policies

As a Customer Service Supervisor at Floor & Decor, you will have the opportunity to work in a fast-paced and dynamic environment, collaborating with a talented team to deliver exceptional customer service and drive business results.