Customer Service Representative

2 days ago

Philadelphia, Pennsylvania, United States Vince Ovecka - State Farm Agent Full time
Job Description

At Vince Ovecka - State Farm Agent, we're seeking a motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our team, you'll play a vital role in helping our business grow through value-based conversations and exceptional customer experiences.

Responsibilities:
  • Establish and maintain strong customer relationships, providing personalized support and follow-up as needed.
  • Utilize a customer-centric approach to educate customers about insurance options, identifying their needs and providing tailored solutions.
  • Develop leads, schedule appointments, and market appropriate products and services to meet customer needs.
What We Offer:
  • Competitive hourly pay plus commission/bonus opportunities
  • 401K and health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours and growth potential for advancement within our agency
Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • People-oriented and detail-oriented with a proactive approach to problem-solving
  • Able to learn computer functions and work effectively in a team environment
  • Bilingual preferred (any language)

This is a fantastic opportunity to join a dynamic team and grow your career with excellent income and growth potential. If you're motivated to succeed and can see yourself in this role, please complete our application. We'll follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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