Hospitality Service Assistant
2 weeks ago
Position Title: Server Assistant
Overview:
The Server Assistant plays a crucial role in delivering exceptional hospitality and professionalism within a fine dining environment. This position is designed to support the Server or Captain, ensuring that every guest enjoys a memorable dining experience.
Key Responsibilities:
- Arrive punctually at the designated station as assigned by management.
- Prepare the assigned area according to established Quality Branded standards.
- Provide attentive service to tables as directed by the Server or Captain.
- Efficiently clear and reset tables in accordance with restaurant protocols.
- Adhere to service standards when assisting guests, including refilling water glasses and clearing dishes.
- Respond to guest inquiries and relay requests to the appropriate staff.
- Assist the service team with additional tasks as needed.
- Keep server stations well-stocked with necessary supplies throughout the shift.
- Engage with guests in a courteous and professional manner to ensure satisfaction.
- Maintain a thorough understanding of the menu offerings to address guest questions.
- Complete assigned side-work, ensuring cleanliness and organization of the dining area.
- Uphold hygiene and cleanliness standards in the front of house.
- Contribute to profitability by minimizing waste and adhering to security measures.
- Follow health and safety regulations as mandated by state guidelines.
- Comply with uniform and hygiene policies set forth by the company.
- Perform additional duties as assigned by management.
Position Requirements:
- Availability to work flexible shifts, including evenings, weekends, and holidays.
- Ability to remain on feet for the duration of the shift.
- Frequent use of hands for grasping and holding objects.
- Regularly required to reach, bend, and stoop.
Compensation:
Hourly rate based on experience, supplemented by tips.
Estimated Weekly Tips: $15
Benefits: Health, Dental, and Vision Insurance, Paid Time Off, 401k, Commuter Benefits, and Dining Discounts.
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