Hospitality Service Assistant

2 weeks ago


New York, New York, United States Quality Branded Full time

Position Title: Server Assistant

Overview:

The Server Assistant plays a crucial role in delivering exceptional hospitality and professionalism within a fine dining environment. This position is designed to support the Server or Captain, ensuring that every guest enjoys a memorable dining experience.

Key Responsibilities:

  1. Arrive punctually at the designated station as assigned by management.
  2. Prepare the assigned area according to established Quality Branded standards.
  3. Provide attentive service to tables as directed by the Server or Captain.
  4. Efficiently clear and reset tables in accordance with restaurant protocols.
  5. Adhere to service standards when assisting guests, including refilling water glasses and clearing dishes.
  6. Respond to guest inquiries and relay requests to the appropriate staff.
  7. Assist the service team with additional tasks as needed.
  8. Keep server stations well-stocked with necessary supplies throughout the shift.
  9. Engage with guests in a courteous and professional manner to ensure satisfaction.
  10. Maintain a thorough understanding of the menu offerings to address guest questions.
  11. Complete assigned side-work, ensuring cleanliness and organization of the dining area.
  12. Uphold hygiene and cleanliness standards in the front of house.
  13. Contribute to profitability by minimizing waste and adhering to security measures.
  14. Follow health and safety regulations as mandated by state guidelines.
  15. Comply with uniform and hygiene policies set forth by the company.
  16. Perform additional duties as assigned by management.

Position Requirements:

  • Availability to work flexible shifts, including evenings, weekends, and holidays.
  • Ability to remain on feet for the duration of the shift.
  • Frequent use of hands for grasping and holding objects.
  • Regularly required to reach, bend, and stoop.

Compensation:

Hourly rate based on experience, supplemented by tips.

Estimated Weekly Tips: $15

Benefits: Health, Dental, and Vision Insurance, Paid Time Off, 401k, Commuter Benefits, and Dining Discounts.



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