Hotel Room Specialist
2 weeks ago
Tiempo completo
Descripción del Trabajo:
Estamos en la búsqueda de un profesional comprometido para el puesto de Especialista en Habitaciones de Hotel que se una a nuestro equipo en crecimiento.
El candidato ideal poseerá una ética de trabajo sólida, una atención excepcional a los detalles y un compromiso con la prestación de un servicio excepcional a nuestros huéspedes.
Este rol es fundamental para mantener la limpieza y la apariencia general de nuestras habitaciones y áreas comunes del hotel.
Responsabilidades:
- Limpiar y mantener las habitaciones de los huéspedes, asegurando que cumplan con los estándares del hotel
- Cambiar la ropa de cama, hacer las camas y reponer toallas y artículos de tocador
- Aspirar, desempolvar y desinfectar todas las superficies en las habitaciones de los huéspedes y áreas comunes
- Informar sobre cualquier problema de mantenimiento o daños al supervisor
- Reabastecer los carros de limpieza con los suministros necesarios
- Seguir todos los procedimientos de seguridad y protección, incluyendo el uso adecuado de equipos y productos químicos
- Proporcionar un servicio al cliente excepcional a los huéspedes, atendiendo cualquier inquietud o solicitud de manera oportuna
- Mantener una apariencia y comportamiento profesional en todo momento
- Realizar tareas adicionales según lo asignado por la gerencia
Requisitos:
- Diploma de secundaria o equivalente
- Se prefiere experiencia previa en limpieza o un rol similar
- Fuerte atención a los detalles y capacidad para realizar múltiples tareas
- Excelentes habilidades de gestión del tiempo y organización
- Capacidad para trabajar de manera independiente y como parte de un equipo
- Flexibilidad para trabajar fines de semana, días festivos y turnos variables
- Resistencia física para realizar tareas repetitivas y levantar hasta 30 lbs
- Fuertes habilidades de comunicación e interpersonales
- Compromiso con la prestación de un servicio al cliente excepcional
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